FULL RELEASE
iService Deployed at Fortune 15 for IT Compliance
iService, a leading customer interaction solution from One-to-One Service.com, has been deployed at a Fortune 15 company to enhance various aspects of IT Compliance.
November 5, 2011 – FOR IMMEDIATE RELEASE
Champaign, IL –One-to-One Service.com® announced today that it has deployed its iService customer interaction solution at a Fortune 15 company to help streamline that company's IT compliance requirements. The solution is being deployed with the Netikus.net EventSentry monitoring software for a comprehensive security incident and event monitoring solution.
“iService provides an excellent platform for managing compliance issues from incident through resolution,” said Scott Whitsitt, founder and CEO of One-to-One Service.com. “Our recent integration with EventSentry allows organizations to capture alerts from distributed servers in a single help desk environment for follow up. And the email managemnet capabilities are ideal for capturing approvals and documenting actions without the need for complicated workflow forms.”
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and customer interaction software (iService) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, captures a complete history of every customer interaction, provides a powerful self-help web site, and includes integrated email marketing modules (iCentives®). iService is available as an on-demand or on-premise solution and can be easily integrated with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121