FULL RELEASE
Champaign, IL –
iService 5.2 Offers New Features For Sales Teams
February 15, 2010 – FOR IMMEDIATE RELEASEOne-to-One Service.com announced today the release of iService 5.2, which includes a set of new features designed to help sales and marketing teams manage their business development processes. The new release includes features that enhance outbound mass mailing capabilities, marketing analytics, and sales lead tracking.
"From inception, iService was designed to be an enterprise application that supports multiple functional groups within an organization", said Scott Whitsitt, founder and CEO of One-to-One Service.com. "We've continued in that direction by extending the marketing capabilities of iService and tying them in with new sales force automation features."
Among the new features in iService 5.2 are:
* Enhanced bounce handling capabilities to improve the deliverability of mass mailing campaigns.
* New sales pipeline reports that provide views by sales person, product, target close date, and lead stage.
* Marketing analytics reports that tie together the results of outbound email campaigns with the sales teams disposition of the leads generated.
* New batch utility that simplifies integration of iService with any other ERP or CRM system.
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121