Email management made easy

FULL RELEASE 

iService OnDemand Marks Full Year with 100% Uptime

February 6, 2010 – FOR IMMEDIATE RELEASE

Champaign, IL –

The iService OnDemand platform of hosted customer interaction solutions achieved a milestone of 100% uptime over the prior 12 month period. Today marks the 12 month anniversary for the current external monitoring service, and the iService OnDemand site has been successfully checked over 45,000 consecutive times with no failures.

"We like to say that we're always watching so our clients can rest easy knowing their site is safe and sound", said Scott Whitsitt, founder and CEO of One-to-One Service.com. "These uptime statistics provide hard evidence that hosted services are often more reliable than trying to run a system on your own. We firmly believe that businesses should focus on their core competency. By combining a reliable collocation facility with sound business practices, we've been able to provide a remarkably reliable system at very competitive prices. Our collocation partner, Gigenet, has been a great partner for us over the past year and we highly recommend them."

iService OnDemand uptime statistics are published by WebSitePulse at the following URL.

http://www.mywebreports.net/Web_Server.html

About Gigenet

Gigenet is an award winning provider of hosting and collocation services to clients across a wide range of industries. Our private 17,000 square foot data facility located in Arlington Heights, IL provides reliable multi-homed network connectivity, uninterruptable power solutions, multi-layer security and extensive environmental controls. We strive to provide the highest levels of support and performance to our clients and partners and consider them essential to our success.


About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121