FULL RELEASE
iService To Include Permission Email Marketing Capabilities
March 2, 2009 – FOR IMMEDIATE RELEASE
Champaign, IL –
One-to-One Service.com® announced today that their award-winning email and customer relationship management system, iService, will soon provide advanced email marketing capabilities. The first phase of this new set of functionality is included within release 4.13, which is expected to be commercially released in March 2009.
iService already supports sending multipart email (text and HTML) and personalizing messages with a variety of variables, including all contact properties. These enhancements will provide an ability to send these personalized messages in a mass mailing process that supports automated unsubscribe, trackable URLs, and other features needed to properly manage large scale marketing campaigns. All mailing history will be available within the iService database, providing a complete view of customer interactions.
"iService has always been one of the more powerful email response management solutions," said Scott Whitsitt, President and CEO of One-to-One Service.com. "When combined with the power of large scale permission marketing campaigns, it becomes a killer app."
Some of the upcoming features include:
* SMTP Performance Changes
* List Management
* Unsubscribe Management
* Preview Message
* Selectable Outbound Email Accounts
* iService Reports Updates
* Click Through Tracking
* Job Scheduling
* Transaction Metering
* Job Prep and SMTP Monitor Interface
* Enhanced Bounce Message Handling
* Messaging Campaigns
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121