Email management made easy

FULL RELEASE 

iService deployed to enhance Sarbanes-Oxley compliance

February 11, 2006 – FOR IMMEDIATE RELEASE

Champaign, IL – One-to-One Service.com® announced today their Service® email and customer relationship management system has been deployed at several sites to enhance compliance with section 404 of the Sarbanes-Oxley Act. Provisions of this Act require public companies to maintain effective internal control, and provide documentation that control procedures are being performed.

"iService enhances compliance with section 404 by providing a simple tool for documenting various control procedures," said Scott Whitsitt, President and CEO of One-to-One Service.com. "The ability to automatically create a ticket from incoming email allows companies to easily document controls such as reviewing important windows event log entries, completing system backups, and other events that can automatically generate email. And the ticket management process is ideal for managing the software development lifecycle of most organizations."

To learn more about how your organization can improve its Section 404 compliance, contact One-to-One Service.com for an iService demonstration.


About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121