FULL RELEASE 

Tyco Fire and Security selects iService to help tame growing email support needs

October 1, 2005 – FOR IMMEDIATE RELEASE

Champaign, IL – Tyco Fire and Security (www.tycofireandsecurity.com), the leading supplier of fire and security safety products and services, selected iService to help manage web-based customer interactions. iService will be used globally to help the company manage various incoming questions about its products and services. 

"With iService, Tyco Fire and Security will have the ability to manage customer interactions on a global basis with very little end user training required", said Scott Whitsitt, founder and CEO of One-to-One Service.com.  "We're excited about Tyco Fire and Security joining the growing list of users that appreciate the simplicity and functionality of iService."

About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
                                                              # # #
iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121

© 1997 - 2008 One-to-One Service.com, Inc.   All Rights Reserved