FULL RELEASE
One-to-One Service.com Develops Mustang Message Center Migration Solution
March 17, 2005 – FOR IMMEDIATE RELEASE
Champaign, IL – One-to-One Service.com® announced today that it has completed a conversion utility that allows users of the Mustang Message Center (MMC) to convert to iService® while retaining all customer information and call history. "When the MMC solution reached end of life, it left many users without a clear migration path," said Scott Whitsitt, President and CEO of One-to-One Service.com. "After years of usage most organizations have developed customer history that is a valuable assets and not easily abandoned. With our migration utility, users of MMC seeking a replacement solution now have a clear path that allows them to retain this valuable information and upgrade their functionality."
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121