FULL RELEASE 

Dreamtime Baby selects iService to help tame growing email support needs

June 1, 2004 – FOR IMMEDIATE RELEASE

Champaign, IL – Dreamtime Baby (www.dreamtimebaby.com), a leading online retailer of baby products, selected iService as its email management and self-help platform. After a thorough evaluation of the industry's leading email management products, Dreamtime Baby chose iService for its easy to use yet robust feature set. 

"With iService 3.0, Dreamtime Baby will have the ability to manage all of their email management and customer self-help from a simple web-based interface", said Scott Whitsitt, founder and CEO of One-to-One Service.com.  "We're excited about Dreamtime Baby joining the growing list of users that appreciates the simplicity and functionality of iService."

About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121

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