FULL RELEASE 

One-to-One Service.com opens new datacenter

January 15, 2004 – FOR IMMEDIATE RELEASE

Champaign, IL – One-to-One Service.com recently expanded its hosting capabilities by opening a new collocation facility within McLeodUSA's Champaign, IL facility. The new facility includes a highly secure and scalable facility with redundancy across all components including firewalls, web servers, and a large SQL cluster. 

“We’re happy to be located within such a fine McLeodUSA facility,” said Scott Whitsitt, founder and CEO of One-to-One Service.com. “The new datacenter will be used primarily by our hosted iService and iCentives clients.” 

About McLeodUSA
McLeodUSA provides integrated communications services, including local services, in 25 Midwest, Southwest, Northwest and Rocky Mountain states. The Company is a facilities-based telecommunications provider with, as of March 31, 2004, 38 ATM switches, 40 voice switches, 667 collocations, 435 DSLAMs and 2,995 employees. Visit the Company’s Web site at www.mcleodusa.com for more information.

 

About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121

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