PetCommunity.org Launched at Collie Club of America Show

Louisville, KY, April 18, 2001 - One-to-One Service.com announced today the launch of an online community for pet owners, breeeders, and service providers. The community web site, www.PetCommunity.org, provides virtual meeting spaces and communication tools that allow breeders, kennel owners, and pet owners to collaborate and share their passion for pets. The site provides free hosted email, group chat rooms, a message forum, and specialized content for over 20 breeds.

"One-to-One Service.com launched PetCommunity.org for several reasons. We believe the pet product market fits our ideal customer profile well and is underserved by eCRM technology providers. This community site allows us to showcase our ability to develop and manage large scale web sites, and is an ideal location for us to recruit PetReps - customer service staff for the pet industry," said Scott Whitsitt, CEO, One-to-One Service.com. "We anticipate enabling the site with e-commerce in the near future."


About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121