Internet Customer Service Provider Announces Name Change

Champaign, IL, April 15, 1999 - One-to-One Service.com is the new name for 1:1 Internet Service Solutions, LLC. The company, founded in 1997 by President and CEO Scott Whitsitt, provides world-class web-based customer service and marketing solutions. "The One-to-One Service.com name better describes the company’s philosophy and focus," Whitsitt said. "The new name reflects our customer service and Internet expertise and focus on leveraging the net to provide personalized service."

One-to-One Service.com provides companies with solutions for managing the ever-increasing volume of email that businesses face. "The products and services we offer will consistently improve customer loyalty and profitability for clients," Whitsitt said. "When a company is freed from the hassle of managing its daily torrent of customer email, customers are happy and the company is free to focus on its core competency."


About One-to-One Service.com

One-to-One Service.com is a leading provider of web-based email response management and customer interaction software (iService) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, captures a complete history of every customer interaction, provides a powerful self-help web site, and includes integrated email marketing modules (iCentives®). iService is available as an on-demand or on-premise solution and can be easily integrated with your existing web site. 

Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.

For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121