Inter@ctive Week Magazine Cites One-to-One Service.com as Key Internet Customer Service Outsourcing PlayerApril 5, 1999 -
"…the rise of virtual companies…has been one of the most mind- and process-bending developments to come out of the growth of the Internet. A multi-national company with thousands of employees soon could find its stiffest competitor is a Web franchise with barely a dozen employees at its core."
"All kinds of ‘outsourcers’ are ready to serve entrepreneurs who want to operate low- or no-staff companies on the Web." One company providing these Internet customer support services is One-to-One Service.com."
-"Virtual Wizards Follow The Cyber-Brick Road,"
About One-to-One Service.comOne-to-One Service.com is a leading provider of web-based email response management and workflow software (iService®) that is easy to implement and enhances each customer interaction. iService routes and manages customer email inquiries, provides a powerful self-help web site, and captures a complete history of every customer interaction whether online or offline. iService is available as an on-demand or on-premise solution and is easily customizable to integrate with your existing web site.
Formed in 1997, One-to-One Service.com is a veteran in the email response management and eCRM industry. Located in Champaign, Illinois, One-to-One Service.com can be reached at 217.398.MAIL (6245) or on the Web at www.1to1service.com.
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iService, iCentives, the One-to-One Service.com logo, and the name One-to-One Service.com are registered trademarks of One-to-One Service.com, Inc.
For more information contact:
Scott Whitsitt
One-to-One Service.com
(217) 398-6245, ext. 121