Solutions Overview

Our vertical market solutions simplify the implementation of iService and give you best practices out of the box. Click below to learn more about our specific offering for your business.

For Help Desks- Most traditional help desk applications were built to handle phone inquiries, but not necessarily email communications. iService was designed to assist help desks and support environments in efficiently managing their workflows. learn more

Service Provider Edition - iService was built from the ground up to support a "Software as a Service" business model. If you are a service provider looking for a leading eCRM solution to offer your clients, you'll appreciate the ability to quickly add clients with the streamlined upgrade process. learn more

Financial Services Edition - Security and confidentiality is of utmost importance when interacting with depositor, borrowers, and investors. iService provides an integrated secure messaging process that allows you to leverage the Internet for customer interactions ... while maintaining the integrity of every interaction. Our predefined workflow and knowledgebase taxonomies make the Financial Services Edition of iService simple to implement, yet powerful. learn more

IT Compliance Edition - IT Compliance for regulations such as Sarbanes-Oxley, PCI and HIPPA require your organization to document various activities associated with change management, information security, and operations. The IT Compliance Edition of iService helps you streamline these processes ... saving your organization time and enhancing our control environment. learn more