iService Overview

iService provides an integrated solution for managing all of your customer interactions. It provides a completely web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact management interface. With iService, your staff can handle larger workloads with less effort.

Built on the iService service-oriented architecture, it is designed to scale for the largest of enterprises. And, with our OnDemand Software-as-a-Service option, it's economical for organizations with just a few users.