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iServiceDocumentation—Admin

This page contains the current documentation for administrators along with the full release history for iService5. If you have questions about upgrading to the current release of iService or would like to learn more about the product in general, please contact us.

All documentation is in .PDF format. If you need the free Adobe Acrobat Reader, click the link below.
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iService5 Release History

Release Notes v. 5.5
Release Notes v. 5.4
Release Notes v. 5.3

Release Notes v. 5.2
Release Notes v. 5.1

iService Admin Guides

Setup Guide
iService Quick Start Guide
iService Email Marketing Guide

iService Web Service Documentation and Utilities

iService Web Services .asmx File Details - This link will display the iService.asmx file with its full list of supported web services.


Batch Utility (V 5.3 with source) Batch Utility (V 5.4 with source)

This zip file includes a command line utility for importing contacts and creating interactions in batch mode. It is a Windows application that calls various iService web services to perform its tasks. The .zip files include a user guide, the executables for the utility, and the full .SLN solution file with source code. If you have updated to version 5.4, please be sure to use this version of the executable.


Interaction Purge Utility API Example - This zip file includes a utility for purging interaction from an iService website.


Interaction Create Utility (V 5.3) Interaction Create Utility (V 5.4)

This .zip file includes a utility for creating interactions at the Windows command line. This utility is very useful for integrating iService with other applications that need to send email, create tickets, or generate notes on customer accounts one at a time. The parameters for creating interactions at the command line are the same as for the batch utility. Please refer to iService v5.3 release notes for usage examples described under item #1395.

 

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