iService—Vertical Market Solutions—IT Compliance Edition

IT leaders face new challenges every day – from managing user requirements and operational needs to the burden of IT compliance. Developing a strong IT general controls environment can help your IT shop deliver services with quality, but there is overhead associated with these controls. What if you could enhance the quality of your control processes and reduce the amount of overhead on your staff at the same time?

Working with experienced IT auditors, we've refined many of these cumbersome processes and integrated them into a preconfigured version of iService. Based on years of experience performing IT general controls and compliance audits, the IT Compliance Edition incorporates key areas that consume IT resources and are well-suited for automation. This edition will allow you to be up and running in a matter of days and provides a solution that will:

• automate the workflow to document key control points for application maintenance;
• automate the identification and notification of security issues that require investigation;
• implement automated processes to document key operational events;
• automate the generation of follow up tickets for each issue, and provide pre-defined resolutions for each type of item;
• automate the classification for each IT SOX event to streamline follow up actions; and
• archive all events in a database for future auditing and reporting.