Datasheets
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Company Overview
This datasheet provides a high level overview of
One-to-One Service.com, Inc.
Download
the Company Overview Datasheet
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iService Overview
This datasheet provides a high level overview of
the key benefits of the iService email response management and
workflow application.
Download
the iService Overview Datasheet
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iService for Contact Centers
This datasheet provides a high level
overview of the iService features relevant to contact centers.
Download
the Service Contact Center Datasheet
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iService for Value-Added Resellers
This datasheet provides a high level
overview of the iService benefits relevant to software
resellers.
Download
the Service for VARs Datasheet
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iService for Service Providers
This datasheet provides a high level
overview of the Service Provider Edition of iService.
Download
the Service Provider Datasheet
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iService Secure Messaging
This datasheet provides a high level
overview of the secure messaging capabilities of iService.
Download
the Secure Messaging Datasheet
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Migrating from the Avaya Email Response
Management System
This datasheet describes the benefits and
simplicity of migrating from the Avaya email response
management system (Mustang Message Center) to iService.
Download
the MMC Migration Datasheet
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Publications
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Cosmocom and Zurich Insurance Case Study
This publication describes how
One-to-One Service.com partnered with Cosmocom to implement a
fully IP based contact center solution. iService provided the
CRM and email response management functionality within this
solution for Zurich American Insurance.
Download
the CosmoCom Case Study
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Selecting eService
Technology Article
In this article by Scott Whitsitt, One-to-One Service.com CEO, the process for
selecting your eService technology is described. It covers the
importance of considering the people and processes involved,
rather than simply focusing on the tool itself.
View the
"Selecting eService Technology" Article |
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