Datasheets
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Company Overview
This datasheet provides a high level overview of
One-to-One Service.com, Inc.
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the Company Overview Datasheet
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iService Overview
This datasheet provides a high level overview of
the key benefits of the iService email response management and
workflow application.
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the iService Overview Datasheet
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iService for Contact Centers
This datasheet provides a high level
overview of the iService features relevant to contact centers.
Download
the iService Contact Center Datasheet
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iService for eCommerce
Businesses
This datasheet provides a high level
overview of the iService features relevant to eCommerce
Businesses.
Download
the iService eCommerce Datasheet
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iService for Value-Added Resellers
This datasheet provides a high level
overview of the iService benefits relevant to software
resellers.
Download
the iService for VARs Datasheet
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iService for Service Providers
This datasheet provides a high level
overview of the Service Provider Edition of iService.
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the Service Provider Datasheet
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iService Secure Messaging
This datasheet provides a high level
overview of the secure messaging capabilities of iService.
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the Secure Messaging Datasheet
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iService Technical
Overview
This datasheet provides a high level
technical overview of iService.
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the Technical Overview Datasheet
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iService Batch Email Integration
This datasheet describes how the Batch Email
utility supports integration with any ERP or other
operational system.
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the Batch Email Datasheet
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Migrating from the Avaya Email Response
Management System
This datasheet describes the benefits and
simplicity of migrating from the Avaya email response
management system (Mustang Message Center) to iService.
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the MMC Migration Datasheet
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Publications
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Cosmocom and Zurich Insurance Case Study
This publication describes how
One-to-One Service.com partnered with Cosmocom to implement a
fully IP based contact center solution. iService provided the
CRM and email response management functionality within this
solution for Zurich American Insurance.
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the CosmoCom Case Study
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Selecting eService
Technology Article
In this article by Scott Whitsitt, One-to-One Service.com CEO, the process for
selecting your eService technology is described. It covers the
importance of considering the people and processes involved,
rather than simply focusing on the tool itself.
View the
"Selecting eService Technology" Article |
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