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Company Overview
This datasheet provides a high level overview of One-to-One Service.com, Inc.
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iService Overview
This datasheet provides a high level overview of the key benefits of the iService email response management and workflow application.
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iService for Contact Centers
This datasheet provides a high level overview of the iService features relevant to contact centers.
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iService for eCommerce Businesses
This datasheet provides a high level overview of the iService features relevant to eCommerce Businesses.
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iService for Value-Added Resellers
This datasheet provides a high level overview of the iService benefits relevant to software resellers.
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iService for Service Providers
This datasheet provides a high level overview of the Service Provider Edition of iService.
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iService Secure Messaging
This datasheet provides a high level overview of the secure messaging capabilities of iService.
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iService Technical Overview
This datasheet provides a high level technical overview of iService.
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iService Batch Utility Integration
This datasheet describes how the iService Batch Utility supports integration with any ERP or other operational system.
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Publications
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Cosmocom and Zurich Insurance Case Study
This publication describes how One-to-One Service.com partnered with Cosmocom to implement a fully IP based contact center solution. iService provided the CRM and email response management functionality within this solution for Zurich American Insurance.
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Selecting eService Technology Article
In this article by Scott Whitsitt, One-to-One Service.com CEO, the process for selecting your eService technology is described. It covers the importance of considering the people and processes involved, rather than simply focusing on the tool itself.
View the "Selecting eService Technology" Article
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