iService provides an integrated solution for managing all of your customer interactions. It provides a completely web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact management interface. With iService, your staff can handle larger workloads with less effort.
Built on the iService service-oriented architecture, it is designed to scale for the largest of enterprises. And, with our OnDemand Software-as-a-Service option, it's economical for organizations with just a few users.
View our needs checklist
to see how important it could be to your business. If your organization interacts with customers online, then we're confident you could benefit from iService. Period.